{"id":2387,"date":"2023-04-06T04:32:30","date_gmt":"2023-04-05T21:32:30","guid":{"rendered":"http:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/"},"modified":"2023-04-05T11:47:20","modified_gmt":"2023-04-05T04:47:20","slug":"layanan-housekeeping-untuk-tamu","status":"publish","type":"post","link":"https:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/","title":{"rendered":"Layanan Housekeeping Untuk Tamu"},"content":{"rendered":"
<\/div>\n
Yang dibahas dalam sub bab Layanan housekeeping untuk Tamu ini yaitu:
\n1. Menjelaskan pengertian order taker.
\n2. Menjelaskan tugas dan tanggung jawab order taker
\n3. Menjelaskan syarat-syarat petugas order taker
\n4. Mengidentifikasi kelengkapan order taker
\n5. Menggambarkan denah ruang housekeeping office
\n6. Melayani semua jenis layanan housekeeping dengan prosedur yang ada
\n7. Mengetahui karakter dan tipe tamu yang datang
\n<\/span>\"clip_image001\"<\/a><\/div>\n
Gambar 4.58: Peralatan Layanan Houskeeping<\/div>\n
<\/div>\n
Pengertian Order Taker<\/strong>
\nPetugas housekeeping yang menangani pekerjaan dalam hal penanganan tambahan yang berhubungan dengan housekeeping maupun departemen lain yang disampaikan melalui telepon ke bagian housekeeping. Fungsi order taker adalah Untuk memastikan tamu yang menginginkan pelayanan housekeeping yang berhubungan dengan kondisi kamar (tambahan fasilitas maupun kerusakan) dapat segera ditindak lanjuti oleh staf housekeeping dengan efektif.<\/div>\n
<\/div>\n
Di dalam mengelola hotel sangat diperlukan sekali bagian-bagian yang bertanggung jawab atas pekerjaan yang menjadi tugasnya. Diantara bagian yang satu dengan yang lain mempunyai fungsi dan tugas yang berbeda. Tetapi mempunyai keterkaitan di dalam pelaksanaan operasional, baik secara langsung maupun tidak langsung. Untuk menentukan tugas dan tanggung jawab maka dibuatlah \u201cjob description\u201d bagian order taker yaitu sebagai berikut :<\/p>\n

Deskripsi Jabatan<\/strong>
\nJabatan : Order Taker
\nDepartemen Housekeeping
\nBertanggung jawab : Houseman Supervisor
\nTugas Pokok: Bertanggungjawab terhadap administrasi, operasional Housekeeping dan menerima, mencatat serta memberikan informasi yang dibutuhkan oleh tamu<\/p>\n

Uraian tugas:<\/strong>
\n1) Membaca log book, functions sheet, expected arrival dan expected departure
\n2) Membagikan kunci kepada room boy sesuai dengan sectionnya
\n3) Menindaklanjuti informasi-informasi yang diterima dari tamu maupun dari departemen lain seperti: tamu check out, expected departure, expected arrivel dan lain-lain
\n4) Mencatat seluruh informasi yang diterima pada log book
\n5) Memberikan informasi mengenai status kamar kepada room boy
\n6) Bertanggung jawab atas pengeluaran ekstra item untuk tamu
\n7) Membuat work order untuk diteruskan kepada engineering sesuai dengan kondisi kerusakan yang dilaporkan room boy
\n8) Mengerjakan administrasi dan pembukuan atas pengeluaran item-item dan guest supplies secara detail
\n9) Mengontrol penggunaan guest supplies dan pengambilannya ke gudang
\n10) Mengorder guest supplies dan item lainnya berasarkan kebutuhan operasional
\n11) Mengorder bunga untuk keperluan front office dan sesuai permintaan
\n12) Menerima dan menyimpan master key yang diserahkan oleh room boy pada akhir shift
\n13) Menyampaikan informasi-informasi penting melalui log book kepada shift berikutnya
\n14) Memberikan perhatian khusus kepada tamu VIP long staying guest, house use
\n15) Membina hubungan baik dengan departemen lain<\/p>\n

Sesuai dengan tugas dan tanggung jawab masing-masing, maka setiap department mempunyai keterkaitan masing- masing, baik secara langsung maupun tidak langsung, karena setiap aktivitas yang dilakukan oleh masing-masing departemen tentunya akan melibatkan departemen lain sebagai unsur penunjang maupun keterlibatan langsung.<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

Yang dibahas dalam sub bab Layanan housekeeping untuk Tamu ini yaitu: 1. Menjelaskan pengertian order taker. 2. Menjelaskan tugas dan<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","footnotes":""},"categories":[61],"tags":[7579,7572,7578,7574,7576,7571,7575,7577,7573],"class_list":["post-2387","post","type-post","status-publish","format-standard","hentry","category-tata-graha","tag-conversation-layanan-housekeeping","tag-layanan-housekeeping","tag-layanan-housekeeping-adalah","tag-layanan-housekeeping-untuk-tamu","tag-layanan-tambahan-housekeeping","tag-modul-layanan-housekeeping","tag-percakapan-layanan-housekeeping","tag-prosedur-layanan-housekeeping","tag-soal-layanan-housekeeping"],"yoast_head":"\nLayanan Housekeeping Untuk Tamu - TN Blogs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Layanan Housekeeping Untuk Tamu - TN Blogs\" \/>\n<meta name=\"twitter:description\" content=\"Yang dibahas dalam sub bab Layanan housekeeping untuk Tamu ini yaitu: 1. Menjelaskan pengertian order taker. 2. Menjelaskan tugas dan\" \/>\n<meta name=\"twitter:image\" content=\"http:\/\/lh3.ggpht.com\/-AlVFLQeVlqU\/VSW0EUZIniI\/AAAAAAAAJKU\/gvWIIEWpCQ0\/clip_image001_thumb.jpg?imgmax=800\" \/>\n<meta name=\"twitter:creator\" content=\"@t_neutron\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Taufiqullah\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/layanan-housekeeping-untuk-tamu\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/layanan-housekeeping-untuk-tamu\\\/\"},\"author\":{\"name\":\"Taufiqullah\",\"@id\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/#\\\/schema\\\/person\\\/b57f791b694136047454bb6ac5cbe375\"},\"headline\":\"Layanan Housekeeping Untuk Tamu\",\"datePublished\":\"2023-04-05T21:32:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/layanan-housekeeping-untuk-tamu\\\/\"},\"wordCount\":396,\"image\":{\"@id\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/layanan-housekeeping-untuk-tamu\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/lh3.ggpht.com\\\/-AlVFLQeVlqU\\\/VSW0EUZIniI\\\/AAAAAAAAJKU\\\/gvWIIEWpCQ0\\\/clip_image001_thumb.jpg?imgmax=800\",\"keywords\":[\"conversation layanan housekeeping\",\"layanan housekeeping\",\"layanan housekeeping adalah\",\"layanan housekeeping untuk tamu\",\"layanan tambahan housekeeping\",\"modul layanan housekeeping\",\"percakapan layanan housekeeping\",\"prosedur layanan housekeeping\",\"soal layanan housekeeping\"],\"articleSection\":[\"Tata Graha\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/layanan-housekeeping-untuk-tamu\\\/\",\"url\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/layanan-housekeeping-untuk-tamu\\\/\",\"name\":\"Layanan Housekeeping Untuk Tamu - TN Blogs\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/layanan-housekeeping-untuk-tamu\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/layanan-housekeeping-untuk-tamu\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/lh3.ggpht.com\\\/-AlVFLQeVlqU\\\/VSW0EUZIniI\\\/AAAAAAAAJKU\\\/gvWIIEWpCQ0\\\/clip_image001_thumb.jpg?imgmax=800\",\"datePublished\":\"2023-04-05T21:32:30+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/#\\\/schema\\\/person\\\/b57f791b694136047454bb6ac5cbe375\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/layanan-housekeeping-untuk-tamu\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/layanan-housekeeping-untuk-tamu\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/layanan-housekeeping-untuk-tamu\\\/#primaryimage\",\"url\":\"http:\\\/\\\/lh3.ggpht.com\\\/-AlVFLQeVlqU\\\/VSW0EUZIniI\\\/AAAAAAAAJKU\\\/gvWIIEWpCQ0\\\/clip_image001_thumb.jpg?imgmax=800\",\"contentUrl\":\"http:\\\/\\\/lh3.ggpht.com\\\/-AlVFLQeVlqU\\\/VSW0EUZIniI\\\/AAAAAAAAJKU\\\/gvWIIEWpCQ0\\\/clip_image001_thumb.jpg?imgmax=800\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/layanan-housekeeping-untuk-tamu\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Layanan Housekeeping Untuk Tamu\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/#website\",\"url\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/\",\"name\":\"TN Blogs\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.tneutron.net\\\/blogs\\\/#\\\/schema\\\/person\\\/b57f791b694136047454bb6ac5cbe375\",\"name\":\"Taufiqullah\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/dcdf36434717ce57bea7f17eb3c140a2ff8def45941b720aa8fc1cccd6cdd505?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/dcdf36434717ce57bea7f17eb3c140a2ff8def45941b720aa8fc1cccd6cdd505?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/dcdf36434717ce57bea7f17eb3c140a2ff8def45941b720aa8fc1cccd6cdd505?s=96&d=mm&r=g\",\"caption\":\"Taufiqullah\"},\"description\":\"Taufiqullah\",\"sameAs\":[\"http:\\\/\\\/www.tneutron.net\",\"https:\\\/\\\/x.com\\\/t_neutron\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Layanan Housekeeping Untuk Tamu - TN Blogs","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/","twitter_card":"summary_large_image","twitter_title":"Layanan Housekeeping Untuk Tamu - TN Blogs","twitter_description":"Yang dibahas dalam sub bab Layanan housekeeping untuk Tamu ini yaitu: 1. Menjelaskan pengertian order taker. 2. Menjelaskan tugas dan","twitter_image":"http:\/\/lh3.ggpht.com\/-AlVFLQeVlqU\/VSW0EUZIniI\/AAAAAAAAJKU\/gvWIIEWpCQ0\/clip_image001_thumb.jpg?imgmax=800","twitter_creator":"@t_neutron","twitter_misc":{"Written by":"Taufiqullah","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/#article","isPartOf":{"@id":"https:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/"},"author":{"name":"Taufiqullah","@id":"https:\/\/www.tneutron.net\/blogs\/#\/schema\/person\/b57f791b694136047454bb6ac5cbe375"},"headline":"Layanan Housekeeping Untuk Tamu","datePublished":"2023-04-05T21:32:30+00:00","mainEntityOfPage":{"@id":"https:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/"},"wordCount":396,"image":{"@id":"https:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/#primaryimage"},"thumbnailUrl":"http:\/\/lh3.ggpht.com\/-AlVFLQeVlqU\/VSW0EUZIniI\/AAAAAAAAJKU\/gvWIIEWpCQ0\/clip_image001_thumb.jpg?imgmax=800","keywords":["conversation layanan housekeeping","layanan housekeeping","layanan housekeeping adalah","layanan housekeeping untuk tamu","layanan tambahan housekeeping","modul layanan housekeeping","percakapan layanan housekeeping","prosedur layanan housekeeping","soal layanan housekeeping"],"articleSection":["Tata Graha"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/","url":"https:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/","name":"Layanan Housekeeping Untuk Tamu - TN Blogs","isPartOf":{"@id":"https:\/\/www.tneutron.net\/blogs\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/#primaryimage"},"image":{"@id":"https:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/#primaryimage"},"thumbnailUrl":"http:\/\/lh3.ggpht.com\/-AlVFLQeVlqU\/VSW0EUZIniI\/AAAAAAAAJKU\/gvWIIEWpCQ0\/clip_image001_thumb.jpg?imgmax=800","datePublished":"2023-04-05T21:32:30+00:00","author":{"@id":"https:\/\/www.tneutron.net\/blogs\/#\/schema\/person\/b57f791b694136047454bb6ac5cbe375"},"breadcrumb":{"@id":"https:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/#primaryimage","url":"http:\/\/lh3.ggpht.com\/-AlVFLQeVlqU\/VSW0EUZIniI\/AAAAAAAAJKU\/gvWIIEWpCQ0\/clip_image001_thumb.jpg?imgmax=800","contentUrl":"http:\/\/lh3.ggpht.com\/-AlVFLQeVlqU\/VSW0EUZIniI\/AAAAAAAAJKU\/gvWIIEWpCQ0\/clip_image001_thumb.jpg?imgmax=800"},{"@type":"BreadcrumbList","@id":"https:\/\/www.tneutron.net\/blogs\/layanan-housekeeping-untuk-tamu\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.tneutron.net\/blogs\/"},{"@type":"ListItem","position":2,"name":"Layanan Housekeeping Untuk Tamu"}]},{"@type":"WebSite","@id":"https:\/\/www.tneutron.net\/blogs\/#website","url":"https:\/\/www.tneutron.net\/blogs\/","name":"TN Blogs","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.tneutron.net\/blogs\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.tneutron.net\/blogs\/#\/schema\/person\/b57f791b694136047454bb6ac5cbe375","name":"Taufiqullah","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/dcdf36434717ce57bea7f17eb3c140a2ff8def45941b720aa8fc1cccd6cdd505?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/dcdf36434717ce57bea7f17eb3c140a2ff8def45941b720aa8fc1cccd6cdd505?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/dcdf36434717ce57bea7f17eb3c140a2ff8def45941b720aa8fc1cccd6cdd505?s=96&d=mm&r=g","caption":"Taufiqullah"},"description":"Taufiqullah","sameAs":["http:\/\/www.tneutron.net","https:\/\/x.com\/t_neutron"]}]}},"_links":{"self":[{"href":"https:\/\/www.tneutron.net\/blogs\/wp-json\/wp\/v2\/posts\/2387","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tneutron.net\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tneutron.net\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tneutron.net\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tneutron.net\/blogs\/wp-json\/wp\/v2\/comments?post=2387"}],"version-history":[{"count":1,"href":"https:\/\/www.tneutron.net\/blogs\/wp-json\/wp\/v2\/posts\/2387\/revisions"}],"predecessor-version":[{"id":9199,"href":"https:\/\/www.tneutron.net\/blogs\/wp-json\/wp\/v2\/posts\/2387\/revisions\/9199"}],"wp:attachment":[{"href":"https:\/\/www.tneutron.net\/blogs\/wp-json\/wp\/v2\/media?parent=2387"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tneutron.net\/blogs\/wp-json\/wp\/v2\/categories?post=2387"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tneutron.net\/blogs\/wp-json\/wp\/v2\/tags?post=2387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}