Tata Graha

Pengertian Prosedur Pelayanan Housekeeping Penanganan Pelayanan Housekeeping yaitu segala aspek layanan yang dibutuhkan oleh tamu sesuai dengan prosedur yang berlaku dan batas yang telah ditentukan yang terkait dengan karakter dan budaya tamu yang menginap di hotel tersebut. Dengan beragamnya tamu yang memiliki karakter dan budayan yang berbeda-beda maka diperlukan pelayanan yang sangat serius, penanganan memerlukan tenaga yang kompeten sesuai dengan ...

The biggest income from the management of a hotel room is sales, and income is the second largest food and beverage sales, both of which are sold in outlets restaurant owned by the hotel as well as the sale of food and drinks from room service (room service) implementation of the provision and processing, presentation and sale of food and ...

Completeness of which must exist on the housekeeping office to serve the demand of the guests are: 1. Computer system 2. Telephone Switboard 3. Telephone 4. Hotel Information 5. White board / Housekeeping Information 6. Order Taker Log book 7. Lost & Found Form 8. Lost & Found Book 9. Work Order 10. Pager 11. Pest Control Book 12. MC ...

So that guest room can be sold and satisfy its guests, the rooms should have certain qualifications, namely: 1. cleanlines: Net (in the broad sense) 2. Comfortable: Painless, pleasant, where faslitas- existing facilities in the room in harmony with the state of the rooms. 3. Atractive: attractive in terms of design, such as color, image, in the room should be ...

1). Order Cleaning Room (room cleaning Order either directly from or through a Front Office) a) The order taker immediately submit the request to the concierge room (room attendant / floor supervisor) by using a phone / pager. b) It should be noted order taker noted the request room cleaning service in order taker log book c) Hours receive an ...

Mini Bar service usually aims to provide convenience for guests who require soft / soft drinks and other snacks in the room. So guests do not have to waste time out of the room or hotel for memberlinya as it also will bring profit from the sale of soft drinks and snacknya. In order for the minibar in the room ...